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Maintenance Technician

Position Classification: Employee; Hourly Full-time, Non-exempt

Position/Business Title: Maintenance Technician

Reports To: Executive Manager

Department: Facilities

Days/Hours: Monday-Friday/ 35-40 hours per week

Reporting Location: The Kingdom Church – All Campuses

Salary Range: $14-18/hour

Purchase Requests To: Executive Manager

Approval of Purchases From: Depends on amount: < $100: Executive Manager; >$2,500: Executive Pastor

Maximum Authorized Amount of Spending: $100

Overall Responsibilities

The Maintenance Technician is responsible for making sure that all buildings and their services function properly and are maintained for life expectancy. The Maintenance Technician is required to complete minor building repairs, cleaning, groundskeeping, security, and parking, to make sure the environment is in a suitable working condition by using best business practices to manage resources, vendors, services, and processes.

Daily, Weekly, Monthly Tasks

Personal Skills and Attributes

Organization development

  1. Either currently is a member of, or willing and qualified to join the membership of The Kingdom Church upon hiring in full agreement of our statement of faith (preferred)
  2. Conveys TKC’s vision, mission, and discipleship process verbally to team members
  3. Engage in the body of the church as an active member by joining a Growth group, seeking to make connections with members (preferred)
  4. Establish and foster exemplary relationships with staff/non-staff workers, church members, business partners and the community at large

Technical skills

  1. Working knowledge of Planning Center Online software (Services, Calendar)
  2. Strong negotiation skills
  3. Proficient (full comprehension) in EZ Office Inventory software
  4. Knowledge of maintenance and repair to masonry, electrical systems, plumbing, HVAC, carpentry, lawn care
  5. Sound knowledge of health, safety, and environmental regulations
  6. Quality monitoring skills to make improvements and corrections where necessary
  7. Maintains awareness of new and emerging technologies

Leadership skills

  1. Identifies opportunities for improvement
  2. Provides constructive suggestions for change
  3. Remains in the forefront of emerging industry practices
  4. Top 12, #2: Speak up and say something.

Teamwork skills

  1. Acknowledges and appreciates team member’s contributions
  2. Motivates teamwork and provides inspiration
  3. Mitigates team conflict and communication challenges
  4. Ability to maintain spiritual and professional relationships
  5. Works independently, as well as part of a team, to establish project deliverables

Innovation skills

  1. Recommending and using new technologies to improve work for all team members
  2. Introduces new ideas for policies and procedures
  3. Explores TKC enhancements

Communication skills

  1. Effectively communicates relevant team information to executives
  2. Resolves and/or escalates issues in a timely fashion
  3. Understands how to communicate difficult/sensitive information tactfully
  4. Effective communication to all team members
  5. All phone calls are returned or are given to proper employee to respond
  6. All phone calls are handled in a professional manner
  7. Able to handle complaints and satisfaction
  8. Top 12, #4: Responds to emails once received
  9. Utilizes correct grammar and punctuation for all written communication
  10. Pick up the phone and call. Don’t over rely on emails.
  11. Top 12, #5: Follow up, follow up, follow up!
  12. Top 12, #9: Who has the floor?
  13. Top 12, #10: If IT is not in writing, IT doesn’t exist.
  14. Top 12, #3: Hold people accountable for only what you properly communicated.

Organization skills

  1. All TKC files are maintained and organized, including but not limited to, ministry manuals, SOPs, training material
  2. All electronic files are easy to find and properly labeled
  3. Has been trained on TKC file locations and procedures
  4. Always be current on changes.

Problem solving skills

  1. Proactive to mitigate potential problems
  2. Innovate with team building solutions
  3. Ability to meet the needs of executives and team members
  4. Top 12, #8: Be resourceful.

Stress Management skills

  1. Ability to perform effectively under pressure
  2. Ability to handle multiple priorities
  3. Ability to maintain composure while under duress
  4. Ability to communicate effectively while under duress

Time Management skills

  1. Complete assigned tasks in a timely manner
  2. Prioritizes workload without supervision or guidance
  3. Keep due dates and deadlines
  4. On time for meetings and trainings (internal and external)
  5. Top 12, #7: Create deadlines and achieve them.

Character attributes

    1. A clear testimony of faith in Jesus and a vital, growing personal relationship with Him
    2. Must demonstrate a lifestyle committed to Christ
    3. Function with a wide degree of creativity and latitude
    4. Must be a self-motivated person who is able to be effective when working independently without direct supervision and produce results
    5. Must possess a gentle and humble spirit and be willing to grow and be taught
    6. Top 12, #12: Do it the right way the first time.
    7. Honest and Demonstrates Integrity
    8. Holds Confidentiality
    9. Dependable
    10. High Quality of Work Ethics
    11. Proactive
    12. Polite, Cordial, and possess Positive Attitude
    13. Proficient
    14. Dresses and groom appropriately
    15. Maintains high morale and Team Spirit
    16. Open to Criticism
    17. Top 12, #1: Master it and be the best at it!
    18. Top 12, #6: Keep Commitments
    19. Top 12, #11: There is no right way to do the wrong thing.
    20. Participate and promote our Core Values:
      1. Hope
      2. Compassion
      3. Relevant

Minimum Qualifications

  • Associate degree or Trade certification (preferred)
  • High school diploma or GED equivalent (required)
  • Must have minimum of 5 years work experience in construction, maintenance, and/or facility operation
  • Must have the following tools available for use: hammer, screwdrivers, drill
  • Have a valid driver license
  • Ability to lift and carry up to 50 pounds
  • Comfortable squatting, twisting, bending, and kneeling while using tools and performing maintenance tasks
  • Ability to climb ladders and work from heights
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