Production Director

1. Manages development in team members
2. Inspires team members to attain goals and pursue excellence
3. Identifies opportunities for improvement
4. Provides constructive suggestions for change
5. Remains in the forefront of emerging industry practices
6. Top 12, #2: Speak up and say something.

Teamwork skills

1. Acknowledges and appreciates team member’s contributions
2. Motivates teamwork and provides inspiration
3. Mitigate team conflict and communication challenges
4. Facilitates team activities
5. Ability to maintain spiritual and professional relationships
6. Ensure team members serving on Sundays attend the Huddle session

Innovation skills

1. Recommending and using new technologies to improve work for all team members
2. Introduces new ideas for policies and procedures
3. Explores TKC enhancements

Communication skills

1. Facilitates team meetings effectively
2. Keeps team well informed of changes within TKC and general community news
3. Effectively communicates relevant team information to executives
4. Delivers engaging, informative, well‐organized presentations
5. Resolves and/or escalates issues in a timely fashion
6. Understands how to communicate difficult/sensitive information tactfully
7. Effective communication to all team members
8. All phone calls are returned or are given to proper employee to respond
9. All phone calls are handled in a professional manner
10. Able to handle complaints and satisfaction
11. Top 12, #4: Responds within 24 hours to emails and voicemails
12. Utilizes correct grammar and punctuation for all written communication
13. Pick up the phone and call. Don’t over rely on emails.
14. Top 12, #5: Follow up, follow up, follow up!
15. Top 12, #9: Who has the floor?
16. Top 12, #10: If IT is not in writing, IT doesn’t exist.
17. Top 12, #3: Hold people accountable for only what you properly communicated.

Organization skills

1. All TKC files are maintained and organized, including but not limited to, ministry manuals, SOPs, training material
2. All electronic files are easy to find and properly labeled
3. Has been trained on TKC file locations and procedures
4. Report and submit Disciplinarily Action & Restoration plan for team member to Executive Pastor or Campus Pastor when action has been taken
5. Always be current on changes.

Problem solving skills

1. Proactive to mitigate potential problems
2. Innovate with team building solutions
3. Ability to meet the needs of executives and team members
4. Top 12, #8: Be resourceful- If you don’t know, research and use resources.

Stress Management skills

1. Ability to perform effectively under pressure
2. Ability to handle multiple priorities
3. Ability to maintain composure while under duress
4. Ability to communicate effectively while under duress